Testimonials for Janie's Stringing

Don't take our word for it, see what our clients say. Read our reviews on Yell by clicking on the Yell icon, or read reviews on this page.

From: Dorothy McLaren, June 2026

I was nervous about sending an inherited string of pearls off by post to Janie. She patiently talked me through the process and the risks and I took the plunge. I am so pleased I did. Janie’s service is wonderful and her stringing sublime. I can’t wait to wear my pearls again tomorrow.

. Long live Janie, us pearl lovers need you!

From: Ann Carruthers, January 2026

I was so upset when my vintage Chanel necklace broke but very fortunate to discover Janie’s Stringing. The necklace needed re threading which was quite a task due to the long length and tiny beads. I am thrilled with the excellent result. Janie has restored my lovely necklace. The service was prompt and professional. I am able to wear my beloved necklace again with confidence that it has been expertly remade. Thank you Janie.

From: Jane Scott-Burgin, January 2026

I found Janie’s Stringing online, I read the reviews & decided to use her service. I was not disappointed in any way. Janie was prompt in her response & comprehensive with how the process would work.

I would recommend her without exception. A charming lady with skill & professionalism.

From: Mario Grattarola, November 2025

My wife's necklace, beautifully restrung.

It's hard to find services with skills to repair our closest possessions. But happily we discovered Janie's Stringing. A necklace I gave my wife many years ago broke, I discovered Janie's Stringing who provided a safe and secure service to restring the combination of beads and returned it as new. She was in addition to her skill, very approachable, helpful and completed it in a relatively short time. I will happily recommend her to others.

Thank you Janie!

From: Liz Joyce, November 2025

I just wanted to confirm that my pearls arrived safely on Friday and I am absolutely delighted. You’ve made a beautiful job of them and I really like the clasp. You packed them carefully.

From: Claire, October 2025

I am so happy to have my necklace back, thank you. It looks much more sturdy, and beautifully strung and the pearls look like they have been cleaned and polished. Amazing service thank you.

From: Annette, July 2025

I would highly recommend Janie’s Stringing. She provided an exceptional service due to her communication, prompt, secure delivery but above all her excellent quality of work.

From: Julia Alsop, July 2025

If you are considering having your precious pearls re-strung then I heartily recommend Janie's in Tenterden for an excellent, efficient and caring service. Very clear information given regarding postal advice and good communication at each step of the process. My polished and glistening pearl necklaces are now ready to wear. I have no hesitation at all in recommending Janie and her service.

From: Mags, June 2025

I had two pearl necklaces restrung and transformed into four beautiful bracelets. The service was excellent — quick turnaround, great communication throughout the whole process.

Highly recommend Janie to anyone.

From: Eppie Wells, June 2025

It’s arrived and it’s so perfect! My daughter gave it to me so it’s very special. I am very happy!

From: Christina Freeman, April 2025

Janie re-strung a vintage amber necklace for me. It was a brilliant service from start to finish and the end result was excellent. Would definitely recommend Janie’s Stringing.

From: Margaret, April 2025

Oh Janie!

My necklace has just arrived and I can’t tell you how I feel.  I’m sure you realise that it has no great monetary value, but I’m so happy! It’s taken me so long to get organised and find a clever person to repair it, and it seems you’ve polished it too!  Thank you so much.  Mind you, it really doesn’t go with my outfit this afternoon! (I couldn’t resist putting it straight on!) I shall be so careful with it because I love it, but also in respect for your skill. 

Thank you and best wishes.

From: Giuliano Di Francesco Marino, April 2025

Janie operates one of the most professional restringing services in the Southeast. She provides excellent advice, and her pricing is highly competitive, certainly below the industry norm. The process, from obtaining a quotation to the postage of items, is straightforward and efficient. The workmanship on the restringing of my Tahitian pearls was exceptional, with a turnaround time of just over a week. Janie's services come highly recommended for any pearl or material restringing needs.

From: Kim, March 2025

I can’t fault this service, both Janie’s efficiency in keeping in touch and the quality of the re-stringing. Some old jet beads (from a family heirloom) have been brought back to life and I know how much I’ll enjoy wearing my "new" necklace.

From: Lynn Sharpless, March 2025

A thorough and professional assessment by email of restringing my broken 1960s Murano beads necklace. Janie has made an excellent of reassembling it at a reasonable price. I’m delighted. Many thanks Janie.

From: Jennifer, February 2025

Janie’s service was wonderful from beginning to end. My double strand of pearls have been cleaned, renewed, shortened to a more contemporary length exactly as per my spec and returned nestled into its parcel with residual pearls, to arrive back looking stunning! My sad, old-fashioned necklace, which hadn’t been worn for decades, now feels like a gorgeous new necklace with all the happy memories of it being a special present from my parents.

From: Angela, February 2025

Excellent and professional service. Janie took time to understand what was required and has transformed a treasured piece of family jewellery. I am absolutely delighted with the results. Highly recommended.

From: Pamela Clover, December 2024

Professional Efficient and Correct! Excellent skilled and professional service. Janie went above and beyond restringing my LONG heirloom pearl necklace round in a few days to that I would have it for a Christmas party. I would highly recommend her services. She did a beautiful job.

From: Elaine Lambourne, November 2024

A treasured necklace mended: I am delighted with my finished necklace. Thw whole process was easily, quickly and smoothly arranged. Professional, friendly service at a reasonable cost. I wouuld highly recommend to anyone.

From: Sally Matthys, November 2024

I was so pleased with my pearl necklace which Janie repaired. She did the restringing and knotting so that it was new again, All done quickly and reasonably priced. Thank you Janie.

From: Eleanor Hawkins, November 2024

Janie did a wonderful job restringing a broken coral necklace. She responded quickly to my enquiry and provided detailed information on what kind of repair was possible — the original clasp was unusable but she had a replacement readily available. The entire process was quick and easy, and the necklace is beautifully restrung. Would absolutely come to Janie with similar repairs in future.

From: Shirley, November 2024

The whole process with Janie was very easy and quick. Janie explained fully how everything would work — she made me feel at ease and that she was trustworthy, which she proved to be. My necklace has been restrung beautifully. I would recommend her wholeheartedly and would happily use her again.

From: Lynne Seymour, October 2024:

I chose Janie’s Stringing as her website looked friendly. She replied quickly to my enquiry. I was happy with the quote she sent me and I sent my necklace to her to have it restrung. I am thrilled to bits with how my old Pearl necklace looks after restringing and a new clasp fitted. I would happily recommend Janie’s Stringing.

From: Lydia Stacey, October 2024:

Janie offers a friendly, reliable and quick service from initial concept to the completion of my necklace. Janie also took the time to ensure its safe arrival via special delivery. Janie’s service was better value than two high street jewellers, and I am thrilled to wear my beads everyday to show off the excellent craftsmanship.

From Julie Ottley, September 2024:

Janie provided an excellent service with clear communication throughout the process and prompt service. Delighted with the repaired necklace.

From Jennie Gorman, September 2024:

I am delighted that I found Janie to restring pearls that have great sentimental value to me. Excellent communication and a professional , efficient service. The pearls were returned to me within the week , very secure , all in all a job well done. So happy to be able to wear them again.

From Joanne Mullins, September 2024:

Janie repaired two necklaces for me. She did a great job. The service and communication were both excellent, I'm very pleased.

From Marion Lowdell Wood, August 2024:

What a fantastic personal service - we discussed the cost and nature of the re-stringing by phone, I sent the pearls away and they were returned in a week.

Unbelievable compared to the timeframe and costs proposed by a high street jeweler! Janie's service was outstanding from start to finish. Thank you Janie — Outstanding

From Glynis Sperrin, August 2024:

Thank you so much for such a good job you did restringing my necklace. The necklace was of sentimental value to me more than monetary value and it is now as good as new. You provided a fast, secure and efficient service and would happily recommend you to anyone who requires your service.

From Julia Robertson, August 2024:

5 Stars. Absolutely fantastic service from start to finish. I am delighted with both pairs of pearls that I had restrung. I would not hesitate recommending Janie to restring your necklaces. Very many thanks.

From Gilly Van der Steen, August 2024:

Janie has restrung three pearl necklaces for me and I am delighted with the results. Her advice had proved invaluable and I would recommend her service without hesitation.

From Pamela, August 2024:

Thank you so much for the perfect restringing of my neckace. From the first point of contact, the whole process went smoothly and speedily and I'm delighted with the result. Have already recommended you to friends.

From Susan, July 2024:

I am delighted by your excellent re-threading and repair work to my necklace, Janie, and also by the swift and reliable delivery system that you provide. I am more than satisfied. Thank you very much.

From Andrea Bio, May 2024

I cannot recommend Janie's services enough. She did a wonderful job restringing my mom's pearls for my wedding.

Her service was incredibly prompt (24hr) and impeccable. The cherry on top was her communication as it was clear and continuous. I wouldn't hesitate for a second to use her services again.

From Su, May 2024

I loved the fact that I was informed all the way through the process, from the initial enquiry to the completion and despatch of the order. The work was carried out quickly. There were no hidden charges.

The work is absolutely wonderful, and I have no hesitation in recommending Janie’s Stringing to anyone who needs a restringing job done perfectly.

From Margaret Field, May 2024:

Excellent, efficient and highly professional business. Really good customer service and communication. I would highly recommend them

From Elaine Darlington, May 2024:

First class service very accommodating and kept you informed all the way. Absolutely thrilled with the results highly recommended at an excellent price too.

From Anne Lloyd, April 2024:

Janie's level of professionalism shone out at every step of the process.

I sent a bag of red coral bits which Janie advised on and restrung adding some coral beads to enable a full necklace to be made.

Her communication throughout was continual and reassuring. The restringing is superb. I would not hesitate in recommending Janie in undertaking the most valuable of pieces.

From Irene Smith, April 2024

I cannot thank Janie enough for restringing my grandmother's Whitby jet necklace. It is absolutely beautiful and I can’t wait to wear it. I would definitely recommend her work. I would give 10 stars if I could!

From Jennie Whetton, March 2024

A great service, no nonsense instructions for delivery and payment. Return of pearls came within the promised timeframe and I was thrilled with the results. I was 100% delighted with the entire service, thank you Janie.

From Cara Laing, March 2024

What a wonderful job Janie did for me and my Chanel pearls... I had written them off as being beyond repairable, but I am once again able to enjoy and wear them! Huge thanks Janie for a job SO well done.

From Roger, March 2024

My wife has a vintage necklace from Oman consisting of slightly irregular old beads cut from coral and longer pieces of tribal silver. The string eventually wore out and I sent the broken necklace to Janie for re-stringing. Parts of the necklace remained on the string, but there were various loose components which needed to be reassembled in the correct order.

The result is excellent. Janie kept me fully informed throughout. The price was very reasonable and the necklace was returned to me within a couple of working days in first-class condition.

From Annette Hand, February 2024

I am very pleased with the repair that Janie did to my pearl bracelet which needed restringing. Janie did a fantastic job and you would never know that anything had been done to it. Janie provided an excellent customer experience as she was prompt in providing me with a quote for the repair and kept me informed when she received the bracelet in the post and when the work was complete, giving me peace of mind.

I would have no hesitation in recommending Janie’s work and shall certainly use her again if I needed her services.

From Sam Ing, February 2024

Great communication with Janie clearly explaining the options I had to have my mother's triple string pearl set re-strung. I decided on the knot between each pearl so that it added that touch of security and extra length required. Very reasonable pricing and a very quick turnaround. Secure postage and packaging when returned and emails every step of the way.

From Connie, January 2024

Excellent, professional service for bead stringing. I sent my broken Lapis Lazuli beads to Janie by Royal Mail Special Delivery as she instructed. I noticed immediately that in giving her estimate for the cost of the work, Janie carefully described the beads, which she'd only seen in a photo, as "blue stone", and I realised she wouldn't be able to identify them correctly till she had them in her hands. I appreciated that comment as my husband bought them in Kenya many years ago and although I thought they were genuine Lapis I'm no expert. The beads were posted back to me very promptly, arriving safely within a short space of time.

They are beautifully re-strung, actually looking far better than the original stringing which was always amateurish. They hang very well. The estimate was adhered to, and at all times Janie kept me informed: letting me know when she'd received my payment, and then the beads. The total cost was reasonable especially taking into account the professional service I received. I have many more broken beads that will probably be posted to Janie for her nimble fingers to work on.

From Babara Marks, December 2023

I am absolutely delighted with the service I received from Janie’s stringing service which I found online. From the outset I found Janie to be extremely helpful outlining various outcomes for restringing my pearl necklace so that I could make an informed choice.

My pearls have been beautifully and efficiently restrung in a timely manner. I couldn’t ask for better service so have no hesitation in recommending Janie. I envy her talent!

From Celia O'Connor, December 2023

Putting much loved family jewellery in someone else's hands for repair is a big step, so I was really glad that I found Janie. Her competent manner inspired confidence at all times. Every aspect of the process was efficiently managed, and full support given in choices that I needed to make.

The restoration was done quickly and, when I opened the returned package, I was delighted to find the beads perfectly restrung (of course!) — but also glossy and beautiful in a way I had not seen for years. Thank you Janie.

From Alison Leigh, November 2023:

I took a leap of faith sending two pearl necklaces to Janie. But I needn't have worried. From our first contact Janie was professional, reassuring and knowledgeable. She guided me in selecting new clasps, which I'm thrilled with. My pearls were repaired very promptly, posted quickly, well packaged and looking gorgeous. If you are a pearl person and need them restrung then look no further than Janie. You won't be disappointed.

From Sharron Close, October 2023:

Janie has used her skills to restring my favourite pearl necklace and it’s a beautiful job. Previously she rejuvenated my mother’s glass beads into a necklace and bracelet and I couldn’t believe how beautiful they are now. They shone and now I can wear them. Great work! Fully recommended.

From Andrena Armstrong, September 2023:

Janie did a fantastic job restringing my grandmother’s crystal necklace which had disintegrated into nothing but loose beads. Right from the onset she acted in a professional manner which put my mind at ease. I was kept up to date every step of the way until I had it back and she gave me advice on how to store it properly now it was fixed. I would not hesitate to recommend her and would definitely use her again if I needed anything else repaired.

From Denise Hadow, August 2023:

I had a string of blue Onyx beads from my mother that was broken and the wrong length. For a long time, on and off, I tried to find somewhere to get it fixed and thankfully found Janie's Stringing. It is so easy to get something made perfect by Janie. I just had to email her with a photo and what I wanted, she gave me a price and I sent the necklace by mail.

It came back in a very short space of time, a few days. It is absolutely beautiful, good or better than new, neatly redesigned as requested and well strung with a smart new clasp. I would recommend Janie to anyone with bits of beautiful jewellery unworn because it is broken or does not fit. A safe and reliable way to get the piece of jewellery the way you want it.

From Linda Lovelock, May 2023:

Thank you so much, what a stunning job you have made of re-stringing my bracelet; I am really grateful for your prompt, efficient service and the fact that my bracelet now fits beautifully.

Thank you also for letting me know when it was likely to arrive, as I had forgotten that someone would need to sign for it, and it did indeed arrive yesterday. It was so well packaged . Thank you again.

You have made this seemingly daunting (for me) task of getting my bracelet re-strung so easy with your friendly, helpful and informative emails. Please feel free to quote any of my comments throughout our exchanges in your website’s references as I could not find a way of inserting a very positive review myself.

You have yet another very satisfied customer, thank you!

From John Clapham, December 2022:

Janie restrung a tiger's eye bracelet for me. Not only did she do an excellent job but she returned it to me in short order and beautifully packaged. Her communication throughout the process was also excellent. I cannot recommend her highly enough. Thank you Janie.

From Sharon Close:

Fantastic service and a beautiful result. I asked Janie to restring some vintage glass beads left to me by my mother. I’ve never seen them look so beautiful. Now I can pass them on — plus an extra matching bracelet made by Janie!

From Liz Zitzow:

Janie saved me from a terrible job the previous jeweller did. They restrung my pearls so badly I couldn't wear them; it kept ripping out my hair. It had all these hairs stuck in it. Ick!

Janie freed the pearls and restrung them properly. I can now wear it again everywhere and everywhen I go, no longer worried about how it looks... because it looks awesome! You rock, Janie! Thank you so much!

From E.L.:

Janie provided an excellent service. She spent time understanding my request and provided helpful advice on options throughout the process. Good communication at each stage and prompt responses to any queries I had.

I am delighted with the result and I know that I will wear my pearls more now you have restrung them. Thank you.

From Mary Walker:

Janie, I am very pleased with your repair of my pearl bracelet. You provided a skilled and professional service. Many thanks.

Kind regards, Mary

From Dee Sims:

Fantastic service from Janie. Very efficient and professional. Janie replaced both missing beads and pearls that were damaged (from age) to produce 3 x necklaces that looked like new!! Highly recommended.

From Michael Stark:

I contacted Janie simply from an internet search without any previous recommendation, which was perhaps a bit bold, but I was delighted with the outcome — a beautifully restrung necklace, together with some sound professional advice. Janie knows exactly what she’s doing, having many years of skill and experience. I am sure that every job is undertaken with equal care. Thoroughly recommended.

From Susheela Turgoose:

The service I received from Janie was professional, efficient, friendly and very quick. My necklace looks wonderful and of course more robust!

From Kaarina Manzur:

A very good experience with a lovely lady who goes the extra mile. Janie restrung a broken and neglected pearl necklace which belonged to my grandmother. She was able to make 3 new items out of the originally very long necklace and we are absolutely delighted with them. She sent them back beautifully packed and was a delight to deal with throughout. I will certainly contact Janie again. Thank you so much!

From Priscilla Hoadley:

Janie received a rather random bag of loose crystal beads, in instalments as I found them. They had been in my mother’s old jewellery box. Janie did her magic and managed to produce a beautiful necklace. She boosted the numbers of beads with her own collection to make it a useful length. I am utterly delighted and am showing it off to everyone I meet.

From Martene Giles:

I am over the moon with Janie’s stringing and the great job she has done in repairing a very old crystal necklace given to me by my Nan many years ago. From the first time I contacted Janie until the necklace was returned to me the communication has been excellent and I would not hesitate in recommending her services for any restringing jobs you may have.

From Caroline Hawkins:

Excellent necklace repair — it’s now even better than when new!

I broke a lovely necklace years and years ago, and finally decided to get it fixed. Found Janie’s Stringing via Google. She is absolutely fantastic! Very quick to respond to emails and very helpful. I sent off my necklace for repair, she emailed to confirm receipt and to advise when it would be returned. A very quick turnaround and a reasonable price for a repair. I received it back today and I absolutely love it. It looks better than it did when it was new. Thank you.

From Terence Lyons:

It’s refreshing to find someone who is caring to the extent she will give a client her experienced advice to ensure the highest possible standard but will also carry out the work with alacrity and professionalism. I can’t recommend her highly enough.

From Ali Nutley:

I received my pearls today and am over the moon they are absolutely perfect. The double strand was my 21st bday present 36 years ago and I haven’t been able to wear them for many years today I put them on and they look amazing. Thank you so much.

From Angela Olsen:

I was impressed and reassured by the detailed and secure process of sending and delivering my string of pearls. Janie's service is fast and efficient while being friendly and accurate. I am very happy to have my "new" pearls back in use again. I would recommend others to use her service and already have other necklaces in mind.

From Iro Mavropoulos:

Janie is very meticulous and provides an exceptional service. Janie, thank you for repairing my necklace so nicely!!

From Hilary Spencer, London NW1:

I was really, really pleased with Janie's service. The quote was very reasonable and she stuck to it, even when I asked for some extras (which she did free, to "cheer you up in these dark days", she said). She gave me good advice when I asked for it, and it turned out her judgement was absolutely spot on. The work was done quickly and my pearls were returned promptly and safely. And, best of all, the results were beautiful — I now wear my newly restrung pearls every day.

I can heartily recommend Janie's Stringing.

From Tejal Dunford:

My bracelet has arrived and it looks great. Thank you so much for mending it and providing such a efficient service. Will definitely recommend your services to family and friends.

From Patricia Haugaard:

Janie did a really superb job on restringing my beads. She offers a highly efficient, professional service with meticulous attention to detail at a very reasonable price. I can't praise her highly enough. She will definitely be my go-to person for restringing or repairs in future.

From Jeffrey Goff:

Hi Janie, pearls arrived safely, really pleased, you put a lot of the jewellers to shame, with your great skills, communication and fast turn around, would definitely recommend.

From Linda:

I just wanted to say thank you for the work on my necklace. I love it! And now I have a necklace that I will actually wear. The knotting looks great and it is really comfortable to wear now.

From Jen Ashbee:

Hello Janie.
They have just arrived.
I am absolutely gobsmacked! It is incredible, beautiful and feels wonderful on. It fits perfectly.
You have an amazing skill. Thank you very, very much.

Its been lovely corresponding with you and I will happily recomend you to anyone who asks.
And I can wear them on my birthday!!
Yours very, very thankfully & with my very best wishes
Jen

From Momtaj:

I have received the necklaces, and they have been done perfectly! I will definitely contact you if I need anything else done in the future.

Thank you very much for all your kind and helpful support and your true expertise in making up two new pieces of jewellery!

From John Marguet:

My wife is over the moon with the necklace and bracelet. First class workmanship.

From Anne Turner:

My bracelet arrived safely about an hour ago. What a lovely job you have done. Thank you so much for your prompt, secure service and excellent job.

From Leigh:

Oh gosh Janie!

The necklace is beautiful and I am delighted with the work that you have done.

It arrived this morning as promised. Thank you so much for your help and advice.

From Jennifer:

The Venetian beads have arrived safely. I am absolutely delighted, thank you so much. I could never, ever manage something so precise and neat.

Again, many thanks; I am a very happy person.

From Gill Cook:

I was distraught when my Venetian glass beads snapped and wondered how I was going to get them mended.

A quick internet search took me to Janie's website for restringing. After contacting Janie, she quoted a price and explained how to post safely to her. The job was done quickly and efficiently and she kept in touch throughout the process. The beads were returned looking identical to the original. I was delighted to have them back and now looking much stronger!

Many thanks Janie.

From Shannon Harper:

I recently inherited a beautiful pearl necklace that was too small for my neck. I contacted Janie to see if she could extend the necklace. She restrung the necklace, adding knotting between the pearls, as well as adding pearls from her collection. She did a lovely job — the changes to the necklace fit in seamlessly with the original work and I can now wear it. Janie was extremely professional and quick with her correspondence, and she went above and beyond working on this necklace. Thank you so much!

From Mr Tarik Riaz:

I am in receipt of the pearl Bracelet. Beautiful workmanship. Absolutley fantastic. I have a necklace which needs restringing I will forward that for your magical touch.

From Avril Dingle:

Janie, received pearls — lovely job, will use again and highly recommend. Thank you so much.

From Lisa Saunders, Martick Jewellery:

We have used Janie's Stringing since 1998 and are always impressed with the quality of her work and the quick service. We trust her stringing for all types of customers and materials. From pearl necklaces for independent shops to larger pieces.

She has strung the award-winning Jewellery Martick Millennium Jewellery Collection, as well as exhibition pieces including several for the British Museum Greek Exhibition.

From Eric Van Peterson, Van Peterson Designs:

For over twenty years Janies Stringing has been doing excellent work. She has strung literally thousands of bracelets and necklaces for us. Her great work has ended up on the necks of film and pop stars, a few ended up at Buckingham Palace. If all of my craftsmen were as efficient as Janie, my life would be a dream. I recommend her for one item or one thousand.

From Valerie Goldston, The Paddington Jewellers, 102 Bishops Road, London:

I have used Janie's Stringing services for many years both at my old address in Paddington and at my above address. I have always found her to be really professional and excellent at what she has always achieved for me.

Her methods of stringing both real and cultured pearls and any types of beads is really fantastic nothing has ever been too much trouble.

From Sabina Franklyn, actress:

I have used Janie's Stringing for over 15 years when I was selling antiques from a shop in Richmond. All her re-stringing was excellent, you just send it off to her and she always seems to return things within a week. Highly recommended!

Janie's Stringing has an excellent track record of reliable and affordable service to trade jewellers and private owners. Contact us about your necklace and bracelet retringing needs.